Ordering, Returns and Shipping Information
Important Ordering Information and Disclaimers:
Our goal is to provide a great selection of products, fast turn-around time, and a high level of customer service. We strive to exceed your expectations in every aspect of doing business with you. In order to better serve you and to ensure a satisfactory experience with Let’s Get This Party Started, LLC, please read the following information carefully.
Placing an Order:
Once an order has been submitted, you will receive an order number along with a confirmation email. Our emails are automatically generated, and some email providers may indentify our messages as junk or spam mail. If you have not received your confirmation email, please check your junk or spam mail folder. If you cannot locate your confirmation email there, your email address may have been entered incorrectly. Please contact us to confirm your order. Once the order is placed, your credit card is immediately authorized. Order submission permits us to authorize your credit card as we begin work immediately on your order. Let’s Get This Party Started, LLC is required to charge sales tax for shipments delivered to Florida.
Processing Times:
When placing your order through Let’s Get This Party Started, LLC you are agreeing to the processing times listed on the site. This information is located inside each product information page. If your event is within two weeks, we do not suggest ordering custom printed invitations. If your order is received close to your event date, we cannot be responsible for timing issues in regards to blank stock or custom printed orders, so long as we have processed your order in compliance with the processing times stated on our website. Shipping times are in addition to processing times. Please review our shipping information later on this page to help make an informed decision when selecting your shipping method.
Printing at Home:
Let’s Get This Party Started, LLC offers a wide selection of blank stock invitations that are inkjet and laser friendly. Please note, every printer is different and it is impossible for us to guarantee your specific printer is compatible with the various invitations. We suggest ordering a sample to test your printer. You may also need to refer to your printer manual for printer set-ups and contact the printer manufacturer to ensure that your printer can print specific cardstocks. Envelopes are also difficult to determine compatibility with your printer. Let’s Get This Party Started, LLC cannot be held liable for technical malfunctions that may arise by the different printer brands and models in the market.
The majority of the manufacturers we carry do not include printing instructions or a template for printing. Please see our section entitled Printing Tips for some helpful printing tips and instructions on how to set-up your document at home.
Product Colors:
We have done our best to display as accurately as possible the colors of the products shown on our website. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of colors will be accurate. Samples can be ordered for you to view the paper color, weight and overall design personally before placing your order.
Proofing Process:
During the ordering process, you will create an account on our website with an email address and password. Within 3 business days, a proof will emailed to you. It will have a selection of typestyle choices for you to choose from. Please email us back with your typestyle choice and, either your approval to print or any changes that need to be made. When changes are submitted, a new proof will be sent within 2-3 business days. (please note: we do not keep records of previous proofs). This system ensures that the proof you approve is the proof we print.
Proofs are provided with each printed order (unless otherwise noted) for review and final approval before printing. By approving your order, you are agreeing the proof is ready to print. Carefully review your proof for spelling, grammar, punctuation, correct dates, text layout and correct text information. Once the proof is approved, and the order has been printed, the client is responsible for any additional charges for reproduction. Let’s Get This Party Started, LLC will not print your order until you submit an approval email.
Please note: The proof that is provided is a digital image. Your invitation may vary slightly when printed. Our printers may need to adjust text layouts due to margin and design restraints.
Due to monitor sizing, we suggest viewing your proof at 100% and printing the PDF to view an accurate invitation size and typesetting. Please note, all computer monitors vary slightly in color ranges. We are not responsible for color variances on your monitor.
Ink Colors:
The ink colors we offer online are standard ink colors. When selecting an ink color, please keep in mind dark or colored backgrounds may alter the appearance of the color of ink. For example, a light blue background with red ink may cause a purplish tint to the ink color when printed. If you are concerned with color ink, we suggest choosing black ink. We are sorry, but colored inks cannot be printed on vellum overlays. When viewing your proof, please remember that all computer monitors vary in color ranges, we cannot be responsible for color variances on your monitor. The proof that is provided is a "digital image", your invitation will vary slightly when printed.
Assembly:
Some invitations include extra pieces or an optional embellishmnet such as ribbon, glitter, toppers, etc. Assembly is required on these invitations. If you are choosing custom printing for this style of card, there is an option to request that we assemble the product for you. If the assembly option is requested, it can increase the processing time of your order by 1-2 business day. If you are ordering blank cards or do not choose the assembly option, you will be responsible for assembling the product once you receive your order. Please note that the ribbon for your order will be pre-cut to a sufficient length for the product. The pre-cut ribbon may not be trimmed to a finished edge because it is intended that you trim the ribbon tails at an angle once the ribbon has been attached. It is important to trim all types of ribbon at an angle to avoid fraying.
Inaccuracies:
From time to time there may be information on our website or in our catalog that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Let’s Get This Party Started, LLC reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).
Payment and Sales Tax:
Let’s Get This Party Started, LLC accepts MasterCard, Visa, and American Express. Payment is required at the time of purchase. Let’s Get This Party Started, LLC is located in Florida. We are required to collect 7.00% sales tax for all shipments within the state of Florida. Shipments outside of Florida will not be charged sales tax.
Postage:
Some invitations may require extra postage due to size, weight and/or added embellishments. We suggest taking a fully assembled invitation to your local US Post Office Branch for accurate postage costs before mailing your invitations. We cannot be responsible for returned items due to insufficient postage. HINT: To protect your invitation during mailing, we suggest requesting the US Post Office to "hand cancel" your invitations or announcements.
Problems with your orders:
If there is any type of error with your order, please contact our Customer Service department within 3 business days after receiving your order. Orders that need to be reprinted due to our error, will be given first priority attention and will not result in additional cost to the customer. Please DO NOT DISCARD the original order, as we may issue a UPS call tag to retrieve the inaccurate order. If we are unable to retrieve the original order, no refunds, discounts or correct products will be reissued.
If the order has been printed and the mistake is a customer proofing error (date change, wrong phone number, spelling, grammar, etc.), special considerations are made, and we offer up to a 40% discount on the printing and paper (standard shipping charges will apply).
Samples:
Samples of most items are available to purchase online. We recommend ordering a sample so you can view the color, size, weight and overall design of a card personally prior to placing an order. Samples may arrive blank or with sample text, and most samples are sent directly from the manufacturer's facility. Please allow up to 7 business days for your sample to be delivered through the United States Postal Service.
Cancellations, Exchanges & Returns:
The following information pertains to general, pre-manufactured products on Let’s Get This Party Started, LLC website.
Some items are special orders and may not be cancelled, exchanged or returned. This includes All Sale Items and orders of a quantity of 100 or more.
Canceling a blank order: We process all of our blank stock orders as quickly as possible. For this reason, we are not able to change or cancel any blank stock orders. Please see our return instructions for more information.
Canceling a printed order: If you would like to cancel a printed order (if the order qualifies for cancellation) and a proof is involved with your order, a $15.00 service fee will be retained for the proof that was provided. Orders cannot be cancelled if the order is approved and printed. Once you approve your proof, your order is sent directly to our printing department. Changes and cancellations cannot be made once your order is approved.
Exchanging a blank product: Once a blank stock order has been placed, it cannot be changed. If the product qualifies to be returned, you may follow our return instructions to send your order back. At anytime, you can place a new order for the product you would prefer.
Exchanging a printed product: If you would like to change to a different card design and your proof has not yet been approved, please contact our customer service department. If the product you ordered qualifies to be exchanged, we will take the new item number and make the change to your order. We will send a new proof for the new design.
Returning a blank order: Blank stock returns may be sent back to our facility within 30 days after purchase. Unlike other websites, we do not have a restocking fee! You will receive a refund to your credit card for the merchandise cost as long as the merchandise is in good condition and can be returned to our inventory.(shipping fees will not be refunded).
If you would like to return blank stock items, please email to orders@letsgetthisprincesspartystarted.com to obtain an RMA number along with return instructions. We require that all returns be shipped to our facility. If a return is shipped to the manufacturer's facility, no refund will be provided.
We enforce this return policy rule with no exceptions. We and our manufacturers process a high volume of orders daily. If a return is shipped to a facility other than our own, we will have no way to know that the merchandise was returned, and the manufacturer will not issue a refund. Let’s Get This Party Started, LLC will only provide a refund when the merchandise is returned to our facility in compliance with the return instructions listed on our website.
It is the customer's responsibility to pay for shipping costs associated with returns. If a package is refused by the customer or shipped on Let’s Get This Party Started, LLC's shipping account number, the customer will be charged our UPS standard rate for the method of shipment used to return the package back to our facility. If the package is refused and it is returned to the manufacturer's facility, NO REFUND will be provided
Returning a printed order: We are not able to accept returns/refunds for custom printed orders. Proofs are provided with each printed order for review and final approval before printing. By approving your order, you are agreeing that the proof is ready to print. Once the proof is approved and the order is printed, the client is responsible for any additional charges for reproduction. Let’s Get This Party Started, LLC will not print your order until you submit an approval by sending us an approval email.
Making a Return:
Please email orders@letsgetthisprincesspartystarted.com to receive a return authorization number (RMA#). To ensure that you receive a refund, please follow the instructions below when packaging and shipping your order. Upon receiving your return, the refund will be posted to your credit card within 5-7 business days.
Package un-used items in their original boxes (usually clear acrylics). Package complete quantities of cards, including envelopes and any optional embellishments. Any incomplete boxes will not be refunded. Reference the RMA #. This number should be written on the outside of the box. Please also include your contact information (name, address, phone number) inside the box.
You will need to ship your items back in a manner that will not damage the products. Please use plenty of packing materials. The items should not shift in the closed box. If items are received damaged, no refund will be provided.
Items returned in an envelope and/or without an RMA # will not be refunded.
Please ship your return using a method that can be tracked in case the package gets lost in transit, and so you can confirm delivery.
Ship your package to: Let’s Get This Party Started, LLC; 306 Monroe Street, Dunedin, FL 34698. Any products returned to a different address or sent back to a manufacturer's facility will NOT receive a refund.
It is the customer's responsibility to pay for shipping costs associated with returns. If a package is refused by the customer or shipped on Let’s Get This Party Started, LLC shipping account number, the customer will be charged the UPS rate for the method of shipment used to return the package to our facility.
Let’s Get This Party Started, LLC is located in Dunedin, Florida. These terms and conditions and the agreement they create, shall be governed by and interpreted according to the laws of the State of Florida. Let’s Get This Party Started, LLC reserves the right to bring any civil action in Florida, arising from your violation of the terms and conditions of this Agreement.
Shipping
Let’s Get This Party Started, LLC uses USPS Priority Shipping to ship all regular orders. (samples are sent via First Class Mail - USPS). Orders sent via USPS Shipping generally arrive within 2-5 business days. If you need overnight shipping, we ship via UPS.
